Medusa88 Terms & Conditions – Malaysia Platform Terms of Use

These Terms & Conditions ("Terms") govern access to and use of the medusa88 online entertainment platform, accessible through our official website. These Terms take effect from the date you first access the platform and remain in force for as long as your account is active.

Medusa88 reserves the right to amend, update, or change these Terms at any time without prior notice. Any amendments will take effect immediately upon publication on the website. It is your responsibility to review these Terms periodically. Your continued use of the medusa88 platform following any amendments constitutes your acceptance of the updated Terms.

To register and use the medusa88 platform, you must meet all of the following eligibility requirements:

• Aged 18 years of age and above on the account registration date.
• Be legally competent to enter into a binding agreement.
• Not appearing on any self-exclusion list enforced by any regulatory body.
• Not registering under another person's name or acting as an agent for any third party.
• Not an employee, contractor, or individual directly associated with medusa88's operations or our service providers.

Medusa88 reserves the right to request identity verification documents (MyKad or passport) at any stage to verify the age and identity of the account holder. Failure to provide the requested documents within the specified timeframe may result in account suspension or closure.

Each user is only permitted to register and hold one (1) active account at medusa88. Registration of multiple accounts by the same individual is strictly prohibited and constitutes a serious breach of these Terms. medusa88 employs advanced detection technology to identify duplicate accounts based on IP address, device, payment information, and personal details.

By registering, you agree to:

• Provide accurate, truthful, current, and complete information as required in the registration form.
• Maintaining and updating your account information to ensure it remains accurate and current.
• Keeping your account password confidential and not sharing it with anyone.
• Notifying medusa88 immediately if you become aware of any unauthorised use of your account.
• Taking full responsibility for all activities that occur under your account.

All medusa88 accounts are personal and non-transferable. Selling, transferring, or pledging an account is strictly prohibited and may result in account closure and forfeiture of all funds therein.

All financial transactions on medusa88 are conducted in Malaysian Ringgit (RM / MYR). medusa88 supports the following local Malaysian payment methods for deposits and withdrawals:

• E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Transfer: DuitNow
• Internet Banking (FPX): Maybank2u, CIMB Clicks, RHB Online, Hong Leong Connect, and other supported banks

Deposit terms:

• The minimum deposit amount is RM 20 per transaction.
• Deposits are processed instantly (within minutes) for all e-wallet and DuitNow methods.
• All deposits must come from a payment method registered in the account holder's own name. medusa88 does not accept third-party deposits.
• Medusa88 reserves the right to decline or place on hold any deposit that raises reasonable suspicion of fraudulent activity.

Withdrawal terms:

• The minimum withdrawal amount is RM 50 per request.
• Withdrawals may only be made to the same payment method used for the deposit, or to another method that has been verified by the medusa88 team.
• The first withdrawal from any account requires full identity verification before it can be processed.
• Once verified, withdrawal requests are typically processed within under one hour for e-wallet and DuitNow transfers, and up to one business day for bank transfers.
• Medusa88 does not charge any processing fee for the first withdrawal of each calendar month.

Medusa88 offers a range of bonuses and promotions for both new and existing members. All bonuses are subject to the specific terms and conditions stated on their respective promotion pages. The general terms applicable to all medusa88 bonuses are as follows:

• Each bonus may only be claimed once per account unless otherwise stated.
• The welcome bonus is available exclusively to new members making their first deposit.
• The wagering requirement must be met in full before any bonus funds or winnings derived from them can be withdrawn.
• Bonus value that does not meet the wagering requirements within the validity period will be automatically forfeited.
• Medusa88 reserves the right to void any bonus suspected of being obtained through fraud, the use of multiple accounts, or abuse of the promotions system.
• Wagering contributions may vary by game type and count at different rates toward bonus completion. Please refer to the specific promotion terms for full details.

Medusa88's VIP membership programme offers exclusive rewards based on a member's level of play activity. The eligibility criteria, benefits, and conditions of the VIP programme are subject to medusa88's sole discretion and may be amended at any time.

All games offered at medusa88 — including Live Casino, slot games, jackpots, roulette, football betting (Malaysia Super League, EPL, La Liga, Bundesliga, and other leagues), and live matches — are subject to the respective game rules set by the game providers and medusa88.

Key points regarding gameplay:

• Final results: All game results are final. medusa88 uses an independently audited RNG (Random Number Generator) system for all RNG-based games.
• Technical disruptions: In the event of a technical disruption during gameplay, medusa88 reserves the right to void the affected round or bet and return the wagered amount to the player's account balance.
• Football betting: If a match is postponed or abandoned before the 90th minute, bets will be voided and stakes returned, unless a valid result has already been determined in accordance with the relevant league's policy.
• Bet limits: Minimum and maximum bet limits for each game are displayed within the game interface. These limits may vary depending on the game type, table, and membership status.
• Processing errors: In the event of a technical or human error resulting in an incorrect payout, medusa88 reserves the right to correct the error and adjust the relevant account balance accordingly.

By using the medusa88 platform, you agree not to engage in any of the following activities:

• Registering more than one account or assisting others in creating multiple accounts.
• Using software, bots, programs, or automated methods to manipulate game outcomes or the betting system.
• Exploiting any technical bugs, system errors, or game vulnerabilities to gain an unfair advantage.
• Engaging in any form of money laundering or illegal financial activity through the medusa88 platform.
• Sharing your account information or allowing another person to use your account.
• Making any false or misleading statements to medusa88 or other players.
• Using the platform for any purpose other than personal entertainment — including coordinated professional gambling or betting syndicates.
• Taking any action that could compromise the security, integrity, or reputation of medusa88.

Medusa88 reserves the right to suspend or close any user account for the following reasons without prior notice:

• Violation of any terms set out in this document.
• Suspected fraud, money laundering, or any other illegal activity.
• Multiple account registrations by the same individual.
• Failure to comply with identity verification requests.
• Use of unauthorized payment methods or payment methods not belonging to the account holder.
• Initiating chargebacks or unwarranted disputes with payment providers.

Users may also request to close their own account at any time through the account settings section or by contacting the medusa88 customer support team. Prior to closure, all active wagering requirements tied to any bonus must be fulfilled, or the bonus funds will be forfeited. Any real money balance (excluding bonus funds) will be returned once all necessary security checks have been completed.

The medusa88 platform is provided "as-is" without any express or implied warranties. medusa88 does not guarantee that:

• The platform will be available at all times, uninterrupted, and free from technical errors.
• Any defects or bugs will be resolved within a specified timeframe.
• The platform or the servers operating it are free from viruses or other harmful components.

Medusa88 shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of or inability to use the platform, including but not limited to loss of data, loss of profits, or business interruption.

Any claim against medusa88 arising from the use of this platform is limited to the amount you deposited within the 30 days preceding the claim. This liability cap applies under all circumstances and across all types of claims.

Medusa88 is fully committed to the principles of responsible gaming. We believe online entertainment should always remain enjoyable and within the player's control. To that end, medusa88 provides all members with the following tools:

• Daily / weekly / monthly deposit limits — you can set a maximum deposit amount over a chosen time period.
• Loss limit — set the maximum loss amount you are comfortable with over a chosen period.
• Session time limits — limit the amount of time you spend playing per session.
• Temporary self-exclusion — take a break from the platform for a period of your choosing (e.g. 24 hours, 7 days, 30 days).
• Permanent self-exclusion — permanently close your account if you feel you need to stop altogether.

If you or someone you know is experiencing issues related to excessive gambling, please contact the medusa88 support team or refer to the Responsible Gaming on our website for available support resources.

The collection, use, and protection of your personal information by medusa88 is subject to Privacy Policy which is separate from and forms part of these Terms. By using the medusa88 platform, you agree to the practices described in our Privacy Policy.

In summary, medusa88 is committed to:

• Protecting all your personal data with 256-bit SSL encryption.
• Not selling or sharing your personal information with third parties without your consent.
• Using your data solely for platform operations, payment processing, and service-related communications.
• Granting you the right to access, correct, or request deletion of your personal data in accordance with applicable data protection laws.

Medusa88 reserves the right to modify, add to, or amend any part of these Terms & Conditions at any time. Notice of material changes will be communicated via email to registered members or through an announcement on the website. Such changes will take effect from the date specified in the notice, or if no date is specified, immediately upon publication.

These Terms & Conditions are governed by and construed in accordance with the laws applicable in the jurisdiction in which medusa88 operates. Any dispute arising from or in connection with these Terms shall first be referred to good-faith negotiation before being brought before any formal dispute resolution mechanism.

If any provision of these Terms is found to be invalid, unenforceable, or contrary to law, that provision shall be deemed severed from these Terms and shall not affect the validity or enforceability of the remaining provisions.

For any enquiries regarding these Terms & Conditions, please contact the medusa88 support team via 24/7 live chat or by email at support@medusa88.online.